Legal
Privacy Policy

Goose Networks' Privacy Policy

Introduction

Goose Networks, Inc. ('GOOSE' or 'The Company') takes the privacy of our users very seriously. At GOOSE we run Commuter Management programs for organizations so that employers, universities or public agencies can encourage their members to make better use of drive-alone alternatives. The nature of the services we offer can require us to request some personal and geographic information that is specific to you ('Personal Information'). Providing any such Personal Information is entirely voluntary and at your discretion. This document describes the types of Personal Information we request, why we request it, whether we store it and how we use it to provision our services.

Your employer or organization (‘Your Organization) may configure a commuter management service (‘The Service’) built on top of our technology platform.  This service may include (but is not limited to) the following types of components: web sites, custom software applications built using our developer APIs, or ID badge readers connected to our servers.

By accessing The Service, you agree to accept the Privacy Policy and the User Agreement and you expressly consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users.

Basics

GOOSE or entities with which it does business will never sell or rent your Personal Information without your consent.

The record of the trips you take with and report to GOOSE is valuable for assessing our ability to reduce traffic, fuel consumption, and CO2 emissions. As part of our effort to achieve these goals, GOOSE may share the collective usage patterns of the Service with government organizations and other relevant 3rd parties. However, prior to any such sharing, we will either secure your consent or strip all Personal Information from the data and aggregate the resulting non-personal information so it no longer reflects the usage patterns of any particular user.

Types of Data We Collect

During registration and during your subsequent use of the Service, we may collect and store your Personal Information. This information includes, but is not limited to, your name, your employer, and contact information such as your email address and/or mobile phone number. Depending on how your organization has configured the service, we may also attempt to collect and store other types of personally identifying data. Finally, in order to implement single sign-on (SSO) or other authentication strategies, Your Organization may share with us certain elements of your Personal Information before you first register for the service.

You may be asked to report commute activity by day and by mode to help Your Organization accurately track the use of drive-alone alternatives among the organization's members. You may also be asked to provide information that can help GOOSE identify potential rideshare matches for carpools and vanpools and to provide you with relevant options to ride public transit or private shuttles. In order to facilitate the provision of such information, GOOSE may request the date and or time you plan to travel and the location (start and end point) of a trip or trips you plan to take. As categorized below, we may communicate certain portions of this information to other users of the Service as a way of introducing users who might share a ride in a carpool or vanpool.

We may maintain records of every trip you plan to take with GOOSE. One reason to retain this data is to allow you to review your recent trips. Another reason is to aggregate the records with other users records, removing Personal Information in the process, and use the resulting statistics to help a program administrator at your organization understand the travel behavior of members of Your Organization. For example, we might use these statistics to predict and communicate the probability that a rider would be matched with a suitable driver on a particular schedule. Records of your trips combined with any information identifying you as an individual shall not accessible to the public or to other individual users. A program administrator at Your Organization may request and receive records of your trips.

By accessing the Site and Service, we may collect and store logs and statistics relating to your use of the Site and Service including (but not limited to) sign-on data, page view counts, site navigation patterns, source IP addresses, etc. This information will be used strictly for internal engineering, design and other similar purposes.

Data Storage, Correction, and Deletion

We will store your Personal Information on our servers until your organization asks us to stop hosting their commuter management service. If The Service is shut down, we will immediately delete all of your Personal Information from our databases.

If you wish to correct or delete any of your Personal Information that is stored on our servers, you may contact our support team at support@goosenetworks.com. It is our goal to respond to all such requests within 2 business days.

If your personal data is removed from servers for any reason, it may remain in our backup copies for up to 14 days.

Cookies

A 'Cookie' is a small file containing information that is sent to your computer when you visit a website. When you visit the website again, the Cookie allows that site to recognize your browser. GOOSE requires users to enable session Cookies in order to use the service. To improve your user experience while using the Site, GOOSE uses persistent Cookies to remember users and some of their site preferences (like has a user previously accessed a particular web page). This information is saved on your computer even after you close your web browser. You can set your web browser to refuse persistent Cookies by selecting not to store Cookies when you exit from a browser session. Some website features or services may not work as expected with persistent Cookies disabled.

Security

GOOSE uses industry-standard efforts, including (but not limited to) firewalls, encryption, and managed anti-virus software, to safeguard the confidentiality of your personally identifiable information. However, perfect security does not exist, and GOOSE does not guarantee that any personally identifiable information provided to us will not become public under any circumstances.

When We Will Share Your Information

There are certain scenarios in which GOOSE may disclose your Personal Information to 3rd parties. We may disclose such data to:

  • Your Organization.
  • Entities with which GOOSE may do business in order to deliver the services to you (such as to host the service at a co-location facility for servers) that have agreed to abide by a privacy policy as protective of, if not more protective of, Personal Information than this one.
  • Other 3rd parties to whom you have authorized us to disclose your Personal Information.
  • Law enforcement or other governmental agencies serving legal process that in our sole discretion appears to be valid. GOOSE will comply with warrants, court orders, or subpoenas seeking Personal Information.
  • Any entity that succeeds to the business of GOOSE, whether through merger, sale of substantially all assets, or sale of assets in connection with a bankruptcy, receivership, or similar proceeding.


Changes to this Policy

We may amend this policy at any time by posting the amended policy on the Site and indicating the effective date of the latest revision at the beginning of the policy. Except as stated elsewhere, all amended terms shall automatically be effective immediately after they are initially posted on the Site. Additionally, we will notify you through email, using the email address you provided during registration or the email address you most recently designated as primary in the settings section of the Site. Your use of the Service after the effective date evidences your acknowledgement and acceptance of any amended privacy policy.

Questions?

If you have any questions or concerns about this policy, please email us at support@goosenetworks.com or write to us at:

Goose Networks, Inc.
216 1st Ave S.
Suite 450
Seattle, WA 98104

Last Update
: March 25, 2010

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